Terms of use

Taxi Mercedes offers national and international passenger transport, transfers to / from Barcelona Airport, Girona Airport, Reus and also to or from the Cruise Terminal of the Port of Barcelona.

Taxi Mercedes charges the services to its customers by credit card using the secure payment system by PayPal, the most important method of payment with or without a credit card

The budget given by Taxi Mercedes is the one you pay, without any extra for schedules or luggage. Once the card is loaded, the customer will receive confirmation by email.

The client must provide all the information related to the pick-up point and destination. Customers also have to communicate any change or modification with more than 24 hours in advance to Taxi Mercedes by email: info@taximercedesbarcelona.com and be informed of the new quote. Transfers from the airport will have a waiting time of 60 minutes from the arrival of the flight. Transfers from the port's cruise terminal will have a maximum waiting time of 45 minutes.

To cancel or change any of our services, the customer must notify Taxi Mercedes through our email: info@taximercedesbarcelona.com with a minimum of at least 24 hours in advance. Otherwise there will be no refund of the amounts received for the service.

Mercedes Taxi informs its customers there are some reasons of force majeure that can prevent us from fulfilling our commitments. These reasons can be: traffic accidents, police checks or weather problems and natural disasters.

Vehicles are not allowed to eat, drink or smoke.

Customers are responsible for ensuring that their luggage is loaded and unloaded at all times.

Taxi Mercedes has contracted vehicle and passenger insurance that covers liability risks in accordance with Spanish legislation.

Any misunderstanding in the application of the terms of the contract will be resolved by the courts of Barcelona (Spain).